Performance
4.7/5
- ≤2haverage response time
- 100.0%on-time delivery rate
- -{0} orders
Sample-based customization
Full customization
Testing instruments (3)
On-site material inspection
Main products
Main product
$6.13 - $14.20
Shipping to be negotiated
Min. Order: 1 piece
Profile
Download report
by Intertek
by Intertek- Overview
- Company registration date2016-07-15Floor space(㎡)1000Accepted languagesEnglishYears exporting7Years in industry7
- Certifications
- Production capabilities
- Production lines2Total annual output (units)2311000Production machines8
- Quality control
- Product Support traceability of raw materialsNoProduct inspection methodAccording to client's requirementQuality control conducted on all production linesYesQA/QC inspectors1
- Trade background
- Main marketsDomestic Market(95%), South America(2%), Southeast Asia(1%)Supply chain partners20Main client typesWholesaler, For private use, Manufacturer
- R&D capabilities
- Customization optionslight customization, customized on demand, sample processing, graphic processingNew products launched in last year6R&D engineers2R&D engineer education levels2 graduate
Reviews (38)
todo muy bien
I did not have very good experience this time around, correct label wasn't placed on the product therefore it misrepresented the product which is serious breach. Informed straight away to Zena supplier representative, shipment was already dispatched but recalled inorder to rectify the issue. As a result shipment was delayed. Also quoted wrong shipping cost and had to pay extra to cover. Overall it wasn't the best experience I had expected.
Response from supplier:
We apologize for the bad shopping experience you had. We humbly accept your suggestions and will make improvements next time. We have promptly corrected the labeling this time, and the delivery time is also 8-10 days. As for the extension, it is the time from our factory to the logistics company. Please understand. As for the calculation error of the shipping fee, we will make reasonable compensation for you next time. However, the shipping fee we calculated is reasonable and we will not overcharge you
15 Apr 2024
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