Performance
3.6/5
Acceptable1 reviews
  • ≤2h
    average response time
  • 33.3%
    on-time delivery rate
  • US $10,000+
    {0} orders
Minor customization
Design-based customization
Raw-material traceability identification
Finished product inspection
BSCI
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Reviews (1)
3.6 /5
Acceptable
  • Supplier service
    2.0
  • On-time shipment
    5.0
  • Product quality
    4.0
Unfortunately, the wrong information was provided to me about shipment payment. Paid in full delivery and double-checked if it contains tax. After the shipment was delivered to me was charged again for tax. In total goods, costs doubled. No pictures were provided for marketing.

    Response from supplier:

    Thank you for bringing this issue to our attention. We apologize for any confusion or frustration this may have caused you. We understand that you are not satisfied with the logistics tax. We also have double checked with the logistics company that there is no extra charge, but we did not expect that they charged you the tax. Please rest assured that we will not use this logistics company in the future. We would like to offer you a discount on your next purchase as a gesture of goodwill. Please let us know if this solution works for you.
    27 Jun 2023
    Recommended 👌🏼👍🏻
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